Shipping policy
Shipping Policy
---
Made to order, not held in stock
Slabbiez editions are manufactured after the edition closes rather than kept in
a warehouse. You pay when you order, we build the run, and we ship once
production is finished. That's what lets a limited edition actually be limited.
Ship-by dates
Every product page shows its ship-by date before you buy.
| Edition | Ships by |
| --- | --- |
| Proto First Edition — Ionix, Momo | **October 31, 2026** |
| Drop 2 — TBA, TBA | Announced when the drop opens |
If we can't meet a stated date, we'll email you before it passes with a revised
date and the option to cancel for a full refund. See our
[Refund and Cancellation Policy].
Where we ship
We ship worldwide. If your country appears at checkout, we can deliver to it.
Shipping cost
A flat shipping rate is added at checkout. The amount depends on your
destination and is always shown before you pay — there are no charges added
afterwards.
Customs, duties, and import taxes
International orders may attract customs duties, import taxes, or handling fees
charged by your own country. **These are not included in what you pay us, and
they're the recipient's responsibility.** Your carrier or customs office will
collect them, usually at or before delivery.
We can't tell you the amount in advance — every country sets its own rates and
thresholds. If you're unsure, your national customs website is the place to
check before ordering.
Two things worth knowing:
- We declare the full order value on customs paperwork. We won't mark an order
as a gift or under-declare its value; doing so is illegal and puts your
package at risk of seizure.
- If a package is refused at delivery or returned because duties went unpaid, we
refund the item price minus the original and return shipping costs.
Delivery times
Once an edition ships, allow:
- **United States** — [3–7] business days
- **Canada and Europe** — [7–21] business days
- **Rest of world** — [10–30] business days
International transit times swing widely depending on customs. These are
estimates, not guarantees.
Tracking
You'll get a tracking number by email as soon as your order ships. International
tracking can go quiet for several days while a package moves between carriers —
that's normal and doesn't mean it's lost.
Address changes
Email [support@slabbiez.com] with your order number any time before we ship. Once
a package is in the carrier's hands we can't reroute it.